Need help?
You Have a Question?
Let us Answer it.
At the bottom of this page there ar a few of the most commonly asked questions and their answers. If you cant fine what you are looking for there, you can either phone us or send us your questions on the form below.
Phone: 029-5250800
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I don't live in Auckland, can you still help me?
Please feel free to contact us directly and we can discuss what we can do to assist you. We may be able to help remotely. I we can usually advise and provide reliable referrals.
Can I get a replacement vehicle when my car is being serviced?
This depends on your service provider. In most cases New car or Major MTA service departments have a certain number of loan cars available. However you must book them well in advance. In some casesthere may be a small service charge incurred. It is wise to return the car with at least as much petrol in it as when you picked it up.
I am thinking of downsizing my car. Are you able to help me sell my old one?
If you live in Auckland we would aske you to visit our home office in Ellerslie to obtain an estimate of value. Once we have established the value of your vehicle and understand your specific needs we are usually able to assist.
Please also look at the article on selling your car in our articles section.
How much does Gold Card Auto Services charge for its services?
That is one of those “How long is a peice of string” questions.
Sometimes our services can put extra money in your pocket. Sometimes we can save you money. Sometimes there are costs for services needed. What we can guarantee is that you will always get value in the form of safety, savings and peace of mind.
Aside from short free phone consultations we charge a $150 fee that covers the first hour and $99 per hour for time in excess of the initial hour.
Please also look at the article on buying and selling a car in our articles section.
Do you provide reminders on registration, insurance and servicing.
Your registration reminder comes automatically from N.Z. Transport Agency (Waka Kotahi) with plenty of time to renew.
Insurance renewal reminders would also come direct from your current Insurance company. However we could contract to do a comparison of premium and excess costs for you for a nominal fee.
Servicing reminders would come from your current workshop provided they have such a computerized programme on site.
Otherwise make a diary note or just keep an eye on the service sticker and your current speedo reading.
Does GCAS provide discounts on car service and tyres?
No sorry we don’t provide discounts directly. Any discounts are between you provider of the service or product. However we are happy to recommend service providers who we know will give you the best value on what you require.
Why should I use Gold Card Auto Services
Peace of mind is is one of the comments we often hear when we ask our clients the same question. Reliability and value for money is also another thing we often hear.
Our aim is to remove the confusion costs and difficulties that can arise when buying, selling and using motor vehicles in this constantly changing world.
I find it difficult to get my car serviced locally, can you help me with this?
Yes we can help with getting your car serviced.
This is a problem for many people so we have researched and established relationships with several mobile service operators who we are confident to refer you to. Just give us a call and let us know what suburb you live in.
FAQ
Here are some answers to Frequently Asked Questions.